ASKED A LOT
Anything we missed? Email us at sales@hotlikeamexican.com.
All major debit and credit cards, Apple Pay, Google Pay, and Shop Pay, through our secure Shopify checkout.
Email sales@hotlikeamexican.com as soon as possible. If your order has not been packed yet we can usually adjust it. Once it is on the courier we cannot recall it.
Email sales@hotlikeamexican.com with your order number and a photo of the issue. We will sort it out.
Ambient items (chips, salsas, cooking sauces) ship Mon to Fri. Frozen items only dispatch Mon, Tue, or Wed to keep the cold chain intact. See our shipping policy for the full schedule and cutoffs.
Ambient items: anywhere in Aotearoa. Frozen items: North Island and South Island urban addresses only, not to rural. Full zones and rates are in our shipping policy.
Email sales@hotlikeamexican.com within 24 hours of delivery with a photo of the package and the items.
Move them straight to your freezer at minus 18°C or colder. Do not refreeze once thawed.
Up to 9 months in the freezer, as long as it has not been thawed.
Once opened, keep refrigerated and use within one week.
Every product page has a What's Inside tab with the full ingredient list, allergen pills, and nutrition panel.
Yes. We operate under MPI approval MPI008885/1, registered and verified by New Zealand's Ministry for Primary Industries.